Shipping Policy
At Olivia London, we aim to ensure that every order is delivered in a clear, reliable, and efficient manner. Below you’ll find important information about order processing, delivery timelines, and shipping conditions.
Processing Time
All orders are typically processed within 1–3 business days.
Orders placed on weekends or public holidays may require additional processing time.
Estimated Delivery Time
Once dispatched, delivery generally takes 7–12 business days.
Please note that delivery timeframes are estimates only and may vary due to factors beyond our control, such as customs clearance, carrier delays, or high-demand periods.
Shopping with Olivia London is straightforward:
1. Select Your Item
Choose your preferred product and ensure the correct size, colour, or variant is selected before adding it to your cart.
2. Checkout
Enter your shipping details carefully and review your order before completing checkout.
3. Payment
We offer secure, SSL-encrypted payment options, including:
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Visa
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Mastercard
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American Express
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PayPal
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Apple Pay
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Google Pay
- JCB
4. Order Confirmation
Once payment is successfully completed, you will receive an order confirmation email.
We offer free shipping on all orders, with no minimum purchase required.
Please note that any customs duties, VAT, or import fees charged by local authorities are the responsibility of the customer, unless stated otherwise at checkout.
To maintain fair pricing and consistent quality, orders are fulfilled through our international logistics partners and shipped from overseas distribution centres.
In some cases, orders may be shipped in separate packages depending on product availability and logistics flow. This approach allows us to operate efficiently while keeping our collections accessible.
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Delivery timeframes are estimates and not guaranteed.
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Olivia London is not responsible for delays caused by customs processing, carrier disruptions, or external factors beyond our control.
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Please ensure that your shipping address is complete and accurate at checkout. Incorrect details may result in delivery delays or failed shipments.
If you require urgent dispatch, please contact us before placing your order. While expedited delivery cannot be guaranteed, we will do our best to assist where possible.