Terms of Service

This website is operated by Olivia London. Throughout the site, the terms “we”, “us”, and “our” refer to Olivia London. We provide this website, including all information, tools, and services available from this site (the “Service”), subject to your acceptance of these Terms of Service (“Terms”), together with any related policies and notices.

By accessing our website and/or purchasing from us, you engage in our Service and agree to be bound by these Terms, including any additional terms, conditions, and policies referenced herein. These Terms apply to all users of the site.

Please read these Terms carefully before using our website. If you do not agree to all of the Terms, you may not access the website or use any of our Services.

Nothing in these Terms affects your statutory rights as a consumer under the laws of the United Kingdom.

SECTION 1 – ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your country of residence, or that you have obtained consent for any minor dependents to use this site under your supervision.

You may not use our products or Services for any unlawful or unauthorised purpose, nor may you violate any applicable laws or regulations, including intellectual property or consumer protection laws.

Any breach of these Terms may result in immediate termination of your access to the Service.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time, subject to applicable law.

You acknowledge that content you submit through the site (excluding payment information) may be transferred unencrypted across various networks. Payment data is always encrypted during transmission.

You may not reproduce, copy, sell, resell, or exploit any portion of the Service without our express written permission.

SECTION 3 – INFORMATION ACCURACY

We make reasonable efforts to ensure that information on this site is accurate and up to date. However, we do not guarantee that all content is complete, current, or error-free.

The content on this site is provided for general information purposes only and should not be relied upon as the sole basis for making decisions.

We reserve the right to update or modify content at any time without prior notice.

SECTION 4 – MODIFICATIONS TO THE SERVICE & PRICES

Product prices are subject to change without notice.

We reserve the right to modify, suspend, or discontinue the Service or any part of it at any time. We shall not be liable for any changes, price adjustments, suspensions, or discontinuation of the Service.

SECTION 5 – PRODUCTS & SHIPPING

Certain products may be available exclusively online and may be offered in limited quantities. Returns and refunds are governed by our Returns Policy.

We strive to display product colours and details as accurately as possible; however, actual appearance may vary depending on device settings.

Orders are fulfilled through international suppliers and logistics partners. Delivery times may vary depending on destination, customs processing, and demand.

Any applicable VAT, customs duties, or import charges imposed under UK regulations are the responsibility of the customer unless stated otherwise.

Delivery estimates are provided for guidance only and are not guaranteed.

SECTION 6 – BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order at our discretion, including orders suspected of fraud or unauthorised activity.

You agree to provide accurate, complete, and current purchase and account information and to promptly update your details as necessary to complete transactions.

SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools that we do not monitor or control. These tools are provided “as is” and “as available,” without warranties or representations.

Your use of optional third-party tools is entirely at your own risk and discretion.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the content, accuracy, or practices of any third-party sites.

Transactions or interactions with third-party websites are solely between you and the third party.

SECTION 9 – USER SUBMISSIONS

If you submit comments, reviews, or other content, you grant us the right to use, reproduce, modify, and distribute such content without restriction or compensation.

You are solely responsible for the content you submit and must ensure it does not violate any laws or third-party rights.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal data through the website is governed by our Privacy Policy.

SECTION 11 – ERRORS & OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions and to cancel or refuse orders if information is inaccurate, at any time and without prior notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content to:

  • Engage in unlawful or fraudulent activities

  • Violate intellectual property rights

  • Upload or transmit malicious code

  • Collect personal data without consent

  • Engage in abusive, discriminatory, or harmful conduct

We reserve the right to terminate your use of the Service for violating any prohibited use.

SECTION 13 – DISCLAIMER & LIMITATION OF LIABILITY

The Service and all products are provided on an “as is” and “as available” basis, without warranties of any kind, to the fullest extent permitted by law.

To the maximum extent permitted by law, Olivia London shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service or products.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Olivia London from any claims, damages, or expenses arising from your breach of these Terms or violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by you or us. We may terminate or suspend access to the Service if you fail to comply with any provision of these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms, together with our policies, constitute the entire agreement between you and Olivia London and supersede any prior agreements or communications.

SECTION 18 – GOVERNING LAW

These Terms of Service are governed by and construed in accordance with the laws of England and Wales.

SECTION 19 – CHANGES TO TERMS

We reserve the right to update or replace these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

For questions regarding these Terms of Service, please contact us at:

📧 hello@olivialondon.net